Please note that completion of the online checkout process does not constitute our acceptance of your order. Our acceptance of your order will take place only when we dispatch the product(s) or commencement of the services that you ordered from us.
By completing and submitting the electronic order form (or proceeding through the ‘checkout process’) you are making an offer to purchase goods which, if accepted by us, will result in a binding contract. Neither submitting an electronic order form nor completing the checkout process constitutes our acceptance of your order.
If you supplied us with your email address when entering your payment details (or if you have a registered account with us), we will notify you by email as soon as possible to confirm that we have received your order.
All products that you order through the Website will remain the property of Hijazi until we have received payment in full from you for those products.
If we cannot supply you with the product or service you ordered, we will not process your order. We will inform you via email or call, if you have already paid for the product or service, refund you via store credit/voucher in full as soon as reasonably possible.
To provide greater convenience and flexibility, refunds will generally be issued in the form of a voucher, which can be used toward future purchases on our website. However, in special cases that may require additional support, we encourage customers to reach out to our customer service team. Our team will review each case individually and make every effort to provide the best possible solution
Any online payments received by Hijazi are in INR, therefore, in case of refunds the amount will be reversed/refunded in INR
Hijazi reserves the right to cancel your order in the case of but not limited to; unavailability of product, incorrectly listed price, or any other information.